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Artist Terms and Conditions

Welcome to www.glamarmy.com (the “Website and Mobile Application”). This Terms of Service Agreement (the “Agreement”) is an agreement between you and Sukhdip Gill t/a Glam Army (“Glam Army”, “we”, or “us”).

Definitions

  • “Booking” means a booking or appointment for Services on our Website or through our App

  • “Services” means a beauty service provided Glam Army. or an agent of Glam Army

  • “Website” means the website located at www.glamarmy.com or the any apps published by Glam Army

  • “You” means use of this website

  • “We/Us” means Glam Army

  • “Client or Customer” mean the 3rd party requesting the service

Before you may use any of our services, including the Website and Mobile Application (collectively “the Glam Army Services”), in any way, you must read, agree with, and accept all of the terms and conditions in this Agreement, including the Privacy Policy which is incorporated into this Agreement. By using the Glam Army Services in any way you are accepting and agreeing to be bound by the terms and conditions of this Agreement, and any other legal notices or conditions posted on the Website and Mobile Application. If you do not agree to be bound by this Agreement, you may not use the Glam Army Services. Any new features or services which are added to the Glam Army Services shall also be subject to this Agreement. If this Agreement conflicts with any other documents, the Agreement will be determinative for the purposes of usage of the Website and Mobile Application. We reserve the right to update and modify the terms of this Agreement from time to time, and such amendments are effective as of the date of posting. Your continued use of the Glam Army Services constitutes your acceptance and agreement to the amended Agreement. If you do not agree to any changes to the Agreement, do not continue to use the Glam Army Services. We strongly recommend that you check this Agreement from time to time to review any updates or modifications that may impact you.

Description of Services

Via the Website and Mobile Application, we provide users (the customer) a platform with the ability to browse among professional hand selected Hair, Makeup & Henna Artists, schedule an appointment on a specific date, at a specific time, and at a location of their choosing, for a professional beauty artist to provide them with their chosen beauty service(s). You are responsible for obtaining access to the Website and Mobile Application, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Glam Army Services. We reserve the right to modify or terminate the Glam Army Services for any reason, without notice, at any time. We also reserve the right to refuse access to the Glam Army Services for any reason, without notice, at any time. By registering and accepting booking(s) through our website or app, you warrant that you agree to provide complete, correct and true information including services you offer, billing, certification, qualifications and payment information. After a booking is placed you will receive an email from us acknowledging that there is a new booking. Please note that this does not mean the booking is confirmed. All Bookings are subject to acceptance by the Artist. We will confirm such acceptance to the customer by sending them an email on behalf of the Beauty Professional to confirm the Booking (the ‘Booking Confirmation’). The contract between you and the customer will only be formed when we send you and the customer the Booking Confirmation. You agree that you will not book any other services for any Glam Army leads or customers unless it is via our Website or our App for the duration of your registration with Glam Army or provide any personal contact details or leave any business cards other than Glam Army Marketing Material. You agree to wear the personalised glam army t-shirts provided for all Glam Army Bookings.

Membership Access

You must be 18 years or older to use the Glam Army Services. The Glam Army Services are not available to anyone under the age of 18 or to any users suspended or removed by us for any reason. By using the Website and Mobile Application, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the UK or other applicable jurisdiction. If you do not qualify, you may not use the Glam Army Services, including the Website and Mobile Application. There is no membership fee to join but you must be approved by the administrator once the requested documents and information requested is verified. We reserve the right to decline your application for any reason, without notice, at any time. We also reserve the right to refuse access to the Glam Army Services for any reason, without notice, at any time.

Your Credentials

You may only use certain portions of the Website and Mobile Application if you are a registered user. As part of the registration process, you must create a username (email address) and password. The username and password that you provide are your credentials (“Credentials”) for accessing the Glam Army Services that are only available to registered users. Registered users may not have more than one active set of Credentials. You are responsible for keeping your Credentials secure. We will not be liable for any loss or damage from your failure to maintain the security of your Credentials. Additionally, registered users are prohibited from selling, trading, or otherwise transferring their Credentials to another party. You also agree to provide true, accurate, current, and complete information about yourself as prompted by the Website and Mobile Application’s registration and/or order forms. If you provide any information that is untrue, inaccurate, not current, or incomplete (or becomes untrue, inaccurate, not current, or incomplete), or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Glam Army Services (or any portion thereof). Notwithstanding that the information provided by you may be true, accurate current, and complete, we may reject an application for a registered user account or cancel an existing user account for any reason, in our sole and absolute discretion. If you use the Glam Army Services you are responsible for maintaining the confidentiality of your Credentials. You agree to accept responsibility for all activities that occur under your account. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to immediately notify us by email to artists@glamarmy.co.uk of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole and absolute discretion. We retain the right to determine, in our sole and absolute discretion, rightful ownership of Credentials. If we are unable to reasonably determine the rightful owner of Credentials, we may disable the relevant user account.

Limited License

We grant you a limited, revocable, and non-exclusive license to access and make personal use of the Website and Mobile Application. You may not frame or utilize framing techniques to enclose the Website and Mobile Application or any portion thereof without our prior written consent.

The limited license granted to you does not include the right to:

  • 1. modify or download the Website and Mobile Application or its content (except for caching);
  • 2. make any use of the Website and Mobile Application or its content other than for personal use;
  • 3. create any derivative work based upon either the Website and Mobile Application or its content;
  • 4. use any meta tags or any other “hidden text” utilizing our name or our trademarks without our express written consent; or
  • 5. use software robots, spiders, crawlers or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

Any unauthorized use by you of the Website and Mobile Application terminates the limited license set forth herein without prejudice to any other remedy provided by applicable law. We may take any legal action and implement any technical remedies which we deem necessary, in our sole and absolute discretion, to prevent the violation of this provision and to enforce this Agreement.
You may not use the Glam Army Services for any illegal or unauthorized purpose, including but not limited to, violating UK copyright laws.

Intellectual Property

The content of the Website and Mobile Application including, but not limited to, text, graphics, logos, button icons, images, data compilations, and software, and the compilation thereof is our property and is protected by UK copyright laws. The content of the Website and Mobile Application, in whole or in part, may not be reproduced, copied, distributed, used, sold, modified, or otherwise exploited without our prior written permission. The trademarks, logos, and service marks appearing on the Website and Mobile Application are registered and unregistered marks owned by Glam Army. All copyright, trademarks, design rights, patents, and other intellectual property rights not owned by us that appear on the Website and Mobile Application are the property of their respective owners.
Nothing in this Agreement grants you a right or license to use any trademarks, copyrights, or design rights, or other intellectual property rights controlled by us or any other third party except as expressly outlined in this Agreement.

Website and Mobile Application-Provided Email/Posted Content

The Website and Mobile Application may provide users with the ability to send messages to other users and customers and/or to submit information and/or content to the Website and Mobile Application (“Posted Content”). We are under no obligation to review any messages, information, or content sent to and/or through the Website and Mobile Application and we assume no responsibility or liability relating to any such messages, information, or content.
Notwithstanding the above, we may from time to time monitor Posted Content transmitted to and/or through the Website and Mobile Application and we may decline to accept and/or remove any Posted Content in our sole and absolute discretion. However, we are not responsible for any failure or delay in removing Posted Content.
You understand and agree not to use any functionality provided by the Glam Army Services, including the Website and Mobile Application, to initiate communications that contain:

  • 1. any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, provincial, national, or international law.
  • 2. advertisements or solicitations of any kind.
  • 3. impersonate others or provide any kind of false information.
  • 4. personal information such contact numbers, account numbers, addresses, or employer references.
  • 5. messages by non-spokesperson employees of Glam Army purporting to speak on behalf of Glam Armyor containing confidential information or expressing opinions concerning Glam Army.
  • 6. messages that offer unauthorized downloads of any copyrighted or private information.
  • 7. chain letters of any kind.
  • 8. identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or other similar message, or any other type of unsolicited commercial message.

This prohibition includes but is not limited to:
  • 1. using the Glam Army Services to send invitations or messages to people who don’t know you or who are unlikely to recognize you as a known contact.
  • 2. using the Glam Army Services to connect to people who don’t know you and then sending unsolicited promotional messages to those direct connections without their permission; or,
  • 3. sending messages to distribution lists, newsgroup aliases, or group aliases.

The foregoing is a partial list of the kind of content and communications that are illegal or prohibited on or through the Glam Army Services, including the Website and Mobile Application.
We reserve the right to investigate and take appropriate legal action, in our sole and absolute discretion, against anyone who violates this provision, including without limitation, removing the offending communication from the Glam Army Services and terminating the relevant user account(s) of and/or blocking use of the Glam Army Services and/or the Website and Mobile Application by such violator(s).
Notwithstanding any other provisions contained herein, any comments, suggestions, or feedback relating to the Glam Army Services or the Website and Mobile Application (collectively “Feedback”) submitted to us shall become our property. We will not be required to treat any Feedback as confidential, and we will not be liable for any ideas (including without limitation, product, website, mobile application, or advertising ideas) and will not incur any liability as a result of any similarities that may appear in our future Glam Army Services, Website and Mobile Application, or operations.
Without limitation, we will have exclusive ownership of all present and future existing rights to the Feedback of every kind and nature everywhere and will be entitled to use the Feedback for any commercial or other purpose whatsoever, without compensation to you or any other person sending the Feedback. You acknowledge that you are responsible for whatever material you submit, and you, not us, have full responsibility for the Feedback, including its legality, reliability, appropriateness, originality, and copyright.

Termination

We may terminate and/or suspend your account immediately, without penalty and without notice, for any reason, including if there has been a violation of this AGREEMENT or other policies and terms posted on the Website and Mobile Application by you or by someone using your Credentials. Notwithstanding any other provisions contained herein, we may also cancel or suspend your account for any other reason, including without limitation inactivity for an extended period, but we will attempt to notify you in advance of such cancellation or suspension. Notice of termination may be sent to the email address associated with your user account.
We shall not be liable to you or any third party for any termination of your access to the Glam Army Services and/or the Website and Mobile Application. You agree not to attempt to use the Glam Army Services and/or the Website and Mobile Application after any such deletion, deactivation, or termination of access.
A breach or violation of any of the terms and conditions in this Agreement, as determined in our sole and absolute discretion, will result in immediate termination of your access to the Glam Army Services.
You may terminate your Glam Army account at any time by contacting artists@glamarmy.co.uk and then following the instructions provided to you by us.

Representations and Warranties; Limitationof Liability

The Glam Army Services, including the Website and Mobile Application, are presented “as is”, “with all faults”, and “as available”. We make no representations or warranties of any kind whatsoever, express or implied, in connection with the Glam Army Services, including but not limited to, warranties of merchantability, non-infringement, or fitness for a particular purpose.

You agree that we are not responsible, and will not be liable, under any circumstances, for any:

  • 1. interruption of business.
  • 2. access delays or access interruptions to the Website and Mobile Application.
  • 3. data non-delivery, misdelivery, corruption, destruction or other modification.
  • 4. computer viruses, system failure or malfunction which may occur in connection with your use of the Website and Mobile Application, including during hyperlink to or from third party sites; or,
  • 5. events beyond our reasonable control.

Via the Provider offers access to numerous third party web pages, sites and content available over the Internet. In such instances, including, but not limited to, third party content contained on or accessible through and web pages or sites displayed as search results, Provider exercises no control over such third party content, web pages, or sites.
You agree that it is your responsibility to review and evaluate any third party website or content accessible through the Glam Army Services and that any and all risk associated with the use of, or reliance on, such website and/or content rests with you.
In addition, to the maximum extent permitted by law, we will not be liable for any special, incidental, or consequential damages of any kind (including lost profits) related to the Glam Army Services and/or the Website and Mobile Application, regardless of the form of action whether in contract, tort (including negligence), or otherwise.
Your use of the Glam Army Services is at your sole risk. We do not warrant that the Glam Army Services will be reliable, uninterrupted, timely, secure, or error-free. We do not warrant that the results of any products or services or other materials purchased by you or obtained through the Glam Army Services will meet your expectations, be effective, reliable, uninterrupted, timely, secure, or error-free.
We are not responsible for the accuracy, reliability, timelines, or completeness of information provided by users of the Glam Army Services or any other data or information provided or received through the Glam Army Services.

Indemnification

You agree to indemnify, defend, and hold us, our subsidiaries, affiliates, partners, officers, directors, agents, and employees, harmless from any claim, demand, loss, damages, or costs, including reasonable lawyer’s fees, made by any third party due to or arising out of your (or anyone using your account’s) use of the Glam Army Services, including the Website and Mobile Application, or from your breach of the terms of this Agreement, or your violation of any law or rights of a third party.
You also agree to indemnify us, our subsidiaries, affiliates, partners, officers, directors, agents, and employees, for any loss, damages, or costs, including reasonable lawyer’s fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering or extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

General

We reserve the right, in our sole and absolute discretion, to change this Agreement and our Privacy Policy at any time by posting the changes on the Website and Mobile Application. Any changes are effective immediately upon posting to the Website and Mobile Application. Your continued use of the Website and Mobile Application following any such changes constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by this Agreement. You shall comply immediately with any termination or other notice by ceasing all use of the Website and Mobile Application.
If any provision of this Agreement is determined to be unenforceable or invalid for any reason whatsoever, that unenforceability or invalidity shall not affect the enforceability or validity of the remaining portions of this Agreement and such unenforceable or invalid provisions or portion thereof shall be severed from the remainder of this Agreement.
You agree that this Agreement and all incorporated terms and conditions may be automatically assigned by us in our sole discretion.
Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.
This Agreement sets forth the entire understanding and agreement between us with respect to the subject-matter hereof.

Payment

All payments processed within the app will occur automatically via the major credit cards that the client has provided. Payments are finalized weekly, prior to the Any penalties.
Prices for services will vary according to type and duration of Service as described on the App. 50% Deposit is due upon acceptance of the booked service from the customer and 100% payment is due 72 hours prior the booked service. If a booking is made within the 72 hours then full payment is due from the customer upon acceptance of the booked Service by the artist. Accepted payment methods are as described on the App and website.
by accepting a booking you agree to provide complete, correct and true information including billing and payment information. Travel cost or parking must be negotiated with the customer on the booking alert before accepting the booking.

Cancellation Policy

Should a Glam Army service appointment be cancelled by the customer with less than 72 hours noticethe customers50% holding deposit will be paid to the Artist deducting our 20% commission fee from the total amount. If the Customer cancels more than 72 hours then the 50% holding deposit will be paid to the artist deducting our 20% commission fee from the total.If the Customer cancels less than 24 hours then the 100% holding deposit will bepaid to the artist deducting our 20% commission fee from the total (subject to any penalties incurred).
We require 72hours notice by Client or Artist for cancellations or appointment changes. Cancellations made by the Client less than42 hours of the appointment will be billed 100% of the booked service charge. Cancellations made by the Client less than 72 hours of the appointment will be billed 50% of the full service amount, Cancellations made by the client before 72 hours of the appointment will be refunded in full.
Cancellations made by the Artist before 72 hours of the appointment will be penalized 50% of the booked service charge from Artist earnings. Cancellations made by the Artist within 72 hours of the appointment will be penalized the full service amount.

Payment

All Beauty Services will be collected via credit card Visa, Visa Debit, Visa Electron, Maestro, MasterCard, PayPal. We will not be liable for any bank charges or fees .Glam Army will charge a flat fee or 20% commission on all booked services via the website or app.

Additional Services or Changes to Service

If the Client wishes to purchase additional services on the appointment day such as dressing, eyelashes, hair pieces or extra hair, makeup or henna services, Glam Army give you permission to accept any extra additional services on your own accord (subject to all booked Glam Army services being completed first)

Product Safety

You agreed to ensure that all their brushes and equipment have been thoroughly sanatised and sterilized prior to the booking.
Wherever possible, products shall be hypoallergenic. Pre-existing skin conditions, allergies or sensitivities MUST be reported by the Client to the Beauty Professional prior to the appointment. By request of the Client only, the Beauty Professional will provide makeup samples to test skin reaction or sensitivity.

PhotographyRelease

Please only take photographs if the Client grants Glam Army the right to use photographs of the Client and the Client’s family members in connection with the Beauty Services. Please ensure the client agrees that the Company may use such photographs of the Client with or without the Client’s name and for any lawful purpose, including for example such purposes as publicity, illustration, advertising, and Web content. Photographs can be used for your personal makeup social media however must be tagged or hash tagged to @glamarmyapp #glamarmyapp. Artists must only upload high quality content. Glam Army have the right to enforce removal or any image(s) they find unprofessional, inappropriate or they believe does not meet the standards of Glam Army.

Travel/Parking Costs

I agree to make parking costs or additional travel costs clear before accepting a booking

Limitation of Liability

By using the Website, the App or Service, you agree to hold Glam Army free from liability or responsibility for any damage that might arise out of the transaction between you and this Website, the App or any Beauty Professionals.
Glam Army makes no representations or warranties in connection with this website or the App, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable.
To the fullest extent permissible Glam Army. will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the website or off-website links; access delays or access interruptions to the website; computer viruses, system failure or any malfunction which may occur in connection with your use of our website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond Glam Armys’s reasonable control. Furthermore, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website or the App and in no event shall our maximum aggregate liability exceed one hundred pounds sterling Furthermore, neither Party will be liable for the inability to perform or any delay of performance caused by acts of God (flooding, fire, explosion, extreme weather or other unforeseeable events) or any circumstance beyond either Parties’ reasonable control that may threaten the safety of either party or the integrity of the Beauty Services. Glam Army will use its professional judgment when taking action in regard to such events based on the situation, time limitations, and the Client’s input, if the situation permits.
Glam Army liability to the Couple for all claims arising from or related to this Agreement will be limited to direct damages or the specific performance of the Services or Additional Services. Such liability will, in the aggregate, not exceed the amount of the initial deposit of Fees.

Exclusions of liability

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Glam Army. or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by English law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Complaints and submission of information

If you wish to contact us to complain about any matter in regard to Services, please email us at artists@glamarmy.co.uk or call 07940436928 We welcome your inquiries, feedback and reviews on our Services and. However, it is our policy to decline any unsolicited suggestions or ideas. Any inquiries, feedback, suggestions, ideas or other information you provide to us ('information') will be treated as non-confidential and non-proprietary. Subject to our privacy policy, by providing us with any such unsolicited information you hereby grant Glam Army. a non-exclusive and royalty-free right to use, reproduce, modify, adapt, publish, sell, assign, translate, transfer, sub-license, create derivative works from, distribute and display the information in any form, media or technology and whether alone or as part of other works. You also agree that your information may not be returned and we may use your information and any ideas, concepts or know-how contained therein, for any purpose. Furthermore, if you send us any such information you represent and warrant that you own or otherwise are entitled to any and all rights to the information and that your information does not contain or constitute software viruses, commercial solicitation, chain letters, mass mailings or 'spam' in any form. You may not impersonate any person or entity or use any false email address or otherwise mislead Glam Army. as to the origin of the information submitted and you agree to indemnify Glam Army. and hold Glam Army. harmless from and against any claims arising from your claims and/or any third party´s claims to any rights in any such information.

Intellectual property

The trade marks, logos and service marks ('intellectual property') displayed on our website and in our App are the registered and unregistered marks of Glam Army. are protected by UK and international trade mark laws.

Non-waiver

No failure to exercise and no delay on the part of Glam Army. in exercising any right, remedy, power or privilege of Glam Army. under these terms & conditions and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on the part of Glam Army

Other legal notices

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website and our App as applicable.

CHANGES TO LEGAL NOTICES

We reserve the right to change these terms & conditions from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website.

LAW, JURISDICTION AND LANGUAGE

This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

Ownership of rights

All rights, including copyright, in this website and on our App are owned by or licensed to Sukhdip Gill t/a Glam Army. Any use of the App or this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose.

Privacy And Cookie Policy

Glam Army (”We”) are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://www.glamarmy.com/ or any apps published by us you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 the “DPA”), the General Data Protection Regulation (the “Regulation”) and all other relevant legislation, the data controller is Glam Army.The data controller can be by email at customerservices@glamarmy.com This privacy policy includes:

  • 1. Information we collect from you
  • 2. How we will use your information
  • 3. When we will disclose your information to others
  • 4. Your consent
  • 5. Cookies
  • 6. Where we store your personal data
  • 7. Your rights

INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about you:

  • Information you give us. This is information about you that you give us by filling in different parts of our site https://www.glamarmy.com/ or any apps published by us (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our newsletter, search for a product, add products to your wish list, place an order on our site, make a booking via our site, participate in discussion boards, leave reviews or participate in other social media functions on our site, enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photographs.
  • Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.
    • if you make a booking via our site we will also collect the following information including your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
  • Information we receive from other sources. Prior to your treatment you may be asked to complete a Client Consultation Form that records your personal information and preferences for the treatments we offer. There may also be Beauty Professionals observations e.g. whether there are any pets at the premises. We will store these Consultation Forms and may make them available to other Beauty Professionals that you book through our Booking Service.

HOW WE WILL USE YOUR INFORMATION

We use information held about you in the following ways and in accordance with the lawful basis specified:

  • Information you give to us.We will use this information:
    • to carry out our obligations arising from any contracts entered into between you and us (for example, or to arrange your booking for beauty services) and to provide you with the information, products and services that you request from us;
    • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about, but only where you have consented to receive this information;
    • to provide you, or permit third parties to provide you, with information about goods or services we feel may interest you but only where you have consented to receive this information. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
    • to notify you about changes to our service;
    • to ensure that content from our site is presented in the most effective manner for you and for your computer.
    The relevant lawful bases shall be performance of a contract, fulfilling our legal obligations, our legitimate interests and consent.
  • Information we collect about you. We will use this information:
    • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
    • to allow you to participate in interactive features of our service, when you choose to do so;
    • as part of our efforts to keep our site safe and secure;
    • for automated decision making, including profiling and information about how decisions are made, the significance and the consequences;
    • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
    • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
    The relevant lawful bases shall be performance of a contract, fulfilling our legal obligations, our legitimate interests and consent.
  • Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
  • The relevant lawful bases shall be performance of a contract, fulfilling our legal obligations and our legitimate interests.

WHEN WE WILL DISCLOSE YOUR INFORMATION TO OTHERS

Your personal information may be shared with:

  • Individuals within Glam Army for the purposes of administering your account or the services you will provide to or receive from Glam Army, or for the purposes of providing other information which you have consented to receive.
  • Selected third parties including:
    • Beauty Professionals, and other business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
    • Payment services providers;
    • Information Technology and other service providers in relation to our software, support systems and administration;
    • advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users (for example, we may inform them that 500 women aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience;
    • analytics and search engine providers that assist us in the improvement and optimisation of our site.
    We will also disclose your personal information to third parties:
  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Glam Army or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Glam Army, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
    Our site may, from time to time, contain links to and from the sites of our partner networks, advertisers and affiliates. If you follow a link to any of these sites, please note that these sites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these sites.

YOUR CONSENT

Where you have previously given your consent for us to use your data in a way in which you no longer wish us to use it, e.g. to provide you with information about other products or services, you can withdraw this consent at any time by clicking the unsubscribe button on the emails that we send you, or email at customerservices@glamarmy.com

COOKIES

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a 14px file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary (essential) cookies. These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site, use a shopping bag or make use of online payment services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site, use a shopping bag or make use of online payment services.
  • Functionality cookies. These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you will be transferred to, and stored in UK and Europe in accordance with Article 45 of the Regulation. It may also be processed by staff operating outside the European Economic Area (”EEA”) who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. This privacy policy was last updated in May 2018.

CONTACT

For further information on how your information is used, how we maintain the security of your information , and your rights to access information we hold on you, please contact our customer service team by sending us an email at artists@glamarmy.com Questions, comments and requests regarding this privacy policy are welcomed.

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