Welcome to the ‘GLAM ARMY’ website (the 'website') and app (the ‘application’).
This website and app is owned and operated by Sukhdip Gill t/a GLAM ARMY.
If you have any questions about these terms & conditions or have any comments to make about our website, please email our customer services team at email@example.com.
These Terms of Service (“the Terms”) constitute a legal agreement between you and ‘GLAM ARMY’. These Terms govern your use of this website and the services we provide in facilitating bookings for Hair and Make-up services and other Beauty Services offered online. By using the website, App or Services you agree to abide by these terms. Please read these Terms carefully and thoroughly. If you do not accept these Terms, you must not make a booking for any Hair, Makeup or Henna services or a purchase of any product sold by ‘GLAM ARMY’.
“Booking” means a booking for Services made by You on our Website or through our App
“Services” means a beauty service provided by GLAM ARMY or an agent of GLAM ARMY
“Fast Beauty On Demand” – the provision of mobile beauty services to any location
“Website” means the website located at www.glamarmy.com or the any apps published by GLAM ARMY
“You” means use of this website
“We/Us” means GLAM ARMY
GLAM ARMY TERMS OF SERVICE PROVISION
GLAM ARMY – FAST BEAUTY ON DEMAND SERVICES
GLAM ARMY FAST BEAUTY ON DEMAND PLATFORM
When booking a Fast Beauty on Demand service, GLAM ARMY act as a booking agency for self-employed Beauty Professionals. Our contract with you is limited to the provision of use of our Website.
Your Beauty Professional is responsible for providing the Services to you and you have a direct contract between you and the Beauty Professional concerning the provision of Services. This contract does not include us. You and the Beauty Professional are responsible for any taxes arising as a result of the Services.
We review applications, conduct interviews and undertake other checks of Beauty Professionals with some of this process reliant on information from or undertaken by third parties. You acknowledge that we do not and cannot guarantee the accurateness or completeness of such checks, whether conducted by us.
You acknowledge that you use Beauty Professionals at your own risk. When interacting with such Professionals you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons who are unknown to you.
BOOKING FAST BEAUTY ON DEMAND SERVICES
By making a booking through our website or over the phone, you warrant that you agree to provide complete, correct and true information including billing and payment information.
After placing a booking you will receive an email from us acknowledging that we have received your booking. Please note that this does not mean your booking has been accepted. All Bookings are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email on behalf of the selected Beauty Professional to confirm the Booking (the ‘Booking Confirmation’). The contract between you and the Beauty Professional will only be formed when we send you the Booking Confirmation.
You agree that you will not seek to book any Services from any said Beauty Professionals other than via our Website or our App for the duration of this agreement and in the 3 months after the termination of this agreement.
PRICE AND PAYMENT
Prices vary according to type and duration of Service as described on the App.
50% Deposit is due upon acceptance of the booked service and 100% payment is due 72 hours prior the booked service. If a booking is made within the 72 hours then full payment is due upon acceptance of the booked Service.
Accepted payment methods are as described on the App and website.
By making a booking you agree to provide complete, correct and true information including billing and payment information.
Promotional codes entitle you to a discount as set out by the promotional terms and conditions off At Home services.
Promotional credit is capped at £10 per customer.
Customers deemed to be abusing the terms of these promotional credits will have credits removed from their account and/or their account closed.
BOOKING CANCELLATION AND REFUNDS
You may cancel a confirmed booking at any time via the app or by contacting us at firstname.lastname@example.org
72 hours cancellation notice is kindly requested to help us reschedule your appointment or to be able to rebook the artist for alternative booking,.
Less than 72 hours notice: Any cancellations made within or less than 72 hours of your confirmed booked appointment time shall incur a cancellation charge of up to 100% of the cost of Service.
More than 72 hours notice: Cancellations made before 72 hours of the appointment will incur a 50% cancellation charge (ie. deposit will be forfitted).
No-Shows: No shows or no notice cancellations will be charged 100% of the cost of the Services. You will be considered a “no-show” if you fail to be at your designated property after 30 minutes of your booked appointment time.
Delays: If you are delayed please let us know by contacting the artist via the chat in the app and let us know, and we will do our best to accommodate you. Our stylists are instructed to wait at your home or office for 30 minutes after the appointment start time.
Unless otherwise specified, all paid sums are non-refundable.
If you violate any of the Terms, your permission to use the Services and Website will automatically terminate we reserve the right to cancel any Booking without notice or cause.
Any requests to reschedule any appointment to a different time on the same day of the booked appointment time will be accommodated free of charge but subject to availability of the Beauty Professionals.
DAMAGE TO YOUR COMPUTER
GLAM ARMY makes every effort to ensure that this website and the App is free from viruses or defects. However, we cannot guarantee that your use of the App or this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. GLAM ARMY. will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
LIMITATION OF LIABILITY
By using the Website, the App or Service, you agree to hold GLAM ARMY free from liability or responsibility for any damage that might arise out of the transaction between you and this Website, the App or any Beauty Professionals.
GLAM ARMY. makes no representations or warranties in connection with this website or the App, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable.
To the fullest extent permissible GLAM ARMY. will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the website or off-website links; access delays or access interruptions to the website; computer viruses, system failure or any malfunction which may occur in connection with your use of our website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond GLAM ARMY.’s reasonable control. Furthermore, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website or the App and in no event shall our maximum aggregate liability exceed one hundred pounds sterling.
EXCLUSIONS OF LIABILITY
Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of GLAM ARMY. or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by English law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
COMPLAINTS & SUBMISSION OF INFORMATION
If you wish to contact us to complain about any matter in regard to Services, please email us at email@example.com
The trade marks, logos and service marks ('intellectual property') displayed on our website and in our App are the registered and unregistered marks of GLAM ARMY are protected by UK and international trade mark laws. As required by applicable law, you may not use, reproduce, duplicate, copy, sell, resell, access, modify or otherwise exploit our intellectual property or that of our suppliers without our or their prior written consent.
No failure to exercise and no delay on the part of GLAM ARMY. in exercising any right, remedy, power or privilege of GLAM ARMY. under these terms & conditions and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on the part of GLAM ARMY.
OTHER LEGAL NOTICES
There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website and our App as applicable.
CHANGES TO LEGAL NOTICES
We reserve the right to change these terms & conditions from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website.
LAW, JURISDICTION AND LANGUAGE
This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
OWNERSHIP OF RIGHTS
All rights, including copyright, in this website and on our App are owned by or licensed to Sukhdip Gill t/a GLAM ARMY. Any use of the App or this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose.
GLAM ARMY PROMOTIONS
Promotional offers are valid when used online at www.glamarmy.com and will allow money off when you order from Glam Army. Offers may require use of specific codes to be entered during the checkout process. Codes are valid for a set length of time. Promotions are often unique and cannot be used in conjunction with any other offers. Offers may be limited to one use per customer.